I’ve lived long enough to know that it’s possible to crush someone’s spirit into non-existence. To break someone down so they can’t take another step. Miraculous healing is possible, but it often empowers those who’ve done the crushing to keep doing it indefinitely. Consequences level the field and are, perhaps, the best and most honest…
Tag: communication
Less Energy
It takes less energy to actually care than it does to pretend that you do.
Kind of the Same
Some flavors—like apple and banana and cilantro—pervade and overpower anything and everything they’re mixed with. Other flavors are more subtle but just as delicious. It’s kind of the same with people.
Hijacked
When you let your beliefs hijack your neutrality in what data you select and how you interpret them, you’ve fallen victim to confirmation bias. To correct for it, err on the side of disconfirmation. Seek evidence that challenges your beliefs—and raise the burden of proof for evidence that affirms them. ~Adam Grant Many of the…
Rare But Never Wrong
We always have the freedom to treat others well—employees, customers, clients, contractors, vendors, colleagues and strangers we meet on the street. It’s never wrong to treat people with respect, regardless of status or circumstances—ours or theirs. It is never wrong to be kind, even in the face of disagreement or communication breakdown. These things are…
Fragmentary Life 